THE FUTURE OF CUSTOMER SERVICE?

Are artificial intelligence assistants the answer to providing seamless customer service in the future? With explosive growth in AI technology, chatbots are becoming more sophisticated to understand and respond to customer queries. Some businesses are already utilizing chatbots on their websites and social media platforms to automate basic customer

Social engineering techniques are a cunning form of manipulation that preys on human flaws. These crafty attackers exploit our trust, often through ingenious methods, to compromise systems. Their toolkit is vast and constantly evolving, employing a range of tactics, from impersonation to psychological manipulation. They weave elaborate narratives